Sofa Haven – Your Trusted Sofa Company in Birmingham

Yes, you can. However, you will need to return the item at your own cost in new condition and then re-order your preferred set. Please note that a restocking and handling fee will be deducted from any refund.

Our sofas are built with longevity in mind. Many of our customers have enjoyed their sofas for upwards of 20 years. Durability depends on how the sofa is used and cared for — they are not throwaway pieces, and with proper care, you can enjoy lasting comfort for many years.

Comfort is subjective, but most of our customers find our sofas very comfortable. We describe them as medium-firm, providing a balance between comfort and durability to ensure the sofa remains supportive and hard-wearing for years to come.

Use a damp cloth to wipe down your sofa regularly.

Avoid abrasives or harsh chemicals.

For tough stains, a gentle upholstery cleaner may be used — ensure it’s free from acids or harsh ingredients.

In most cases, your sofa will arrive ready to use once unwrapped.

For sofas with multiple parts, these simply clip together with ease — no tools required.

Yes. All our sofas are made with fire-retardant materials, compliant with UK safety standards.

Each sofa is constructed with a strong, solid wooden frame designed for stability and durability. Please refrain from jumping or applying excessive force to the sofa to maintain its longevity.